When an agent engages a customer through video chat, it creates a personal connection with your customer, who can be provided with superior service.Agents can help increase sales, solve issues more effectively upon first contact and help build brand loyalty.
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The Web RTC initiative is a project supported by Google, Mozilla and Opera and is considered one of the best video chat software solutions out there in the market.
Needs updating add Tagove i OS and Android SDK to your mobile apps!
Sind Sie sicher, dass Sie die Flash-Version des Chats nicht aktivieren möchten?
Die Flash-Version hat den kompletten Funktionsumfang und ist optimiert.
We integrate with all major CRMs, even bespoke to make sure the your team has an seamless experience with Tagove and pushing all the activity into your most desired system.
Over the time it has been ranked as high as 6 860 099 in the world.
It helps create the human-to-human intimacy, for example: Financial organizations – In a support scenario, the agent can authenticate the identity of the person he or she is talking to.
The agent can then go through the financial details that are displayed on his / her screen and discuss it in person.
The video camera should be positioned about 2.5ft (76cm) from the representative so the representative appears in the center with the background visible as shown above.